GLX Digital
A user-friendly digital platform designed to streamline your cargo management in real-time.
Redesigning complex, compliance-driven interfaces for a B2B enterprise cargo management solution platform operating in the regulated Oil & Gas and Resources sector.
Client: GLX Digital
Industry: Commodities Trading | B2B Lending
Role: UX/UI Designer
Duration: Jan 2021 – Apr 2023
Scope: Research, UX strategy, UI design, prototyping, design systems
The Challenge
GLX Digital needed a scalable user experience to support a new digital product in a high-stakes trading environment. The platform was complex, compliance-heavy, and required alignment across business, legal, and tech teams.
Key problems:
- Inefficient communication between design and engineering.
- Fragmented workflows and inconsistent UI patterns
- Lack of design standardisation across products
Research & Discovery
led stakeholder interviews, discovery workshops, and SME sessions to map out user needs and business constraints.
Activities:
- Conducted 1:1 interviews with product owners and compliance teams
- Mapped workflows for key user types: traders, managers, auditors
- Synthesised insights into personas and journey maps
Speed and accuracy were critical, but trust and traceability couldn’t be compromised.
User interviews
One-on-one conversations with users helped us understand their needs, motivations, behaviors, and challenges.
Usability testing
Evaluating user interaction with a prototype helped us undesrstand how effective the interaction pattern was by observing them perform specific tasks.Competitive analysis
Competitive analysis
Comparing the strengths and weaknesses of your product with those of your competitors helped us identify opportunities for improvement and differentiation.
Design review
Evaluating design with the team helped us fine tune the quality and effectiveness of a design solution against established criteria or best practices.
Persona building
Creating fictional representations of target users helped us empathize with their needs, goals, and preferences to create more effective designs.
Journey mapping
Visualizing the steps and emotions that users go through when interacting with a product, helped us identify pain points and opportunities for improvement.
The Solution
1. Design Foundation System (FDS)
I created a scalable design system in Figma that reduced design debt and increased handoff clarity.
- 50+ components and UI patterns built
- Tokenized typography, spacing, and colour
2. Prototype-Driven Validation
3. End-to-End UI Design
- Built interactive prototypes to test workflows early
- Used stakeholder feedback to drive iterative design
- Aligned final UI with regulatory standards and accessibility
- Used cards, table hierarchies, and visual cues to enhance scanability
- Designed responsive dashboards, modals, and multi-step flows
- Prioritised data density while preserving clarity
Outcomes
By delivering a robust Figma Design System (FDS), I streamlined collaboration across teams—reducing design-to-development friction, improving UI consistency across three key product modules, and enabling faster stakeholder alignment. Through interactive prototyping and clear storytelling, I secured executive buy-in and established the FDS as a shared asset adopted company-wide.
What I Learned
The value of design systems in regulated environments
Prototypes are essential to gain early buy-in
Cross-functional communication is just as important as pixels